General Inquiries
For questions about the brand, upcoming drops, or anything club-related.
hello@thefichaclub.comPull Up a Chair
Questions, collaborations, order support, or stories from the table — we’d love to hear from you.
The club is built through conversation.
Get in Touch
Order Support
For help with orders, shipping, returns, or product questions.
support@thefichaclub.comCollaborations
For creative partnerships, styling pulls, events, or storytelling opportunities.
collabs@thefichaclub.comSend us a note and we’ll get back to you soon.
Before You Write
Quick answers for common questions before you send us a note.
When do new drops release?
Drops are released in small batches. Join the club for early access before pieces reach the full site.
Do you accept returns or exchanges?
Return and exchange details will be available once the shop is fully connected.
Where is The Ficha Club based?
The brand is rooted in Cuban memory, coastal tradition, and the stories that travel with us.